AI chatbot for business

A business chatbot is a virtual assistant that automates answers to questions from your customers, prospects or staff. It qualifies incoming requests, frees your team from repetitive tasks and stays available 24/7 on your website, WhatsApp or Telegram.

A customer service chatbot cuts response time, handles many conversations in parallel, lowers cost per contact and improves satisfaction through instant availability. Your human agents focus on high-value cases.

Chatyx has a free plan for testing with no commitment (1 chatbot, 50,000 message tokens). Paid plans range from $21 a month (Starter, 2 chatbots) to $162 a month (Enterprise), with no setup or development fees; annual billing lowers the monthly price. On WhatsApp, Meta also charges for delivered messages under its own rate card.

The chatbot instantly answers frequent questions, points customers to the right information and captures requests outside business hours. Customers get a reply at any time, and your team picks up qualified conversations the next day.

No chatbot is the best for every business: the right choice depends on your channels, your content, your budget and your data requirements. Chatyx is a no-code AI chatbot published in France for small and mid-sized businesses. It answers from your web pages and documents, runs on your website, WhatsApp and Telegram, and emails you contact requests. A free plan lets you test it. It has no native CRM connector and does not replace a ticketing tool.

No. The chatbot handles repetitive questions and initial qualification. When a person is needed, it offers the visitor to leave their contact details: your team receives the request by email, finds the conversation in the dashboard and follows up. It complements your team and makes them more efficient.

Check five things: where data is processed, which sources the chatbot can read, the channels your customers write on, what happens when a person is needed, and the cost at your real volume. For Chatyx: the primary database is in Supabase’s Paris region, but AI and messaging providers are also involved; it reads web pages, sitemaps and PDF, DOCX, TXT, XLSX and CSV files; it answers on your website, WhatsApp and Telegram; when a person is needed, it collects the visitor’s contact details and emails them to you, with no live chat between an agent and the visitor; every plan, the free one included, sets a token quota.