B2B solution

AI chatbot for business

A French no-code platform to automate your customer service and qualify prospects 24/7 on your website, WhatsApp and Telegram.

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Built for demanding businesses

Four pillars to deploy a reliable, secure and cost-effective business chatbot.

24/7 availability

Your customers get an instant answer, even at night, on weekends and bank holidays.

Multichannel

Your website, WhatsApp Business and Telegram, managed from one account and one dashboard.

No-code, live in minutes

Import your sources (website, PDF, DOCX), set the tone, deploy. No technical resources required.

Controls for your data

Primary database in Paris, HTTPS connections and access checks. External providers and management options are explained on the Security and data page.

What the chatbot handles, team by team

A business chatbot has more than one use. Here is what it does in practice for each team in a small or mid-sized company.

Front desk and frequent questions

Opening hours, prices, conditions, documents to provide: it answers from the pages and files you give it, and says when information is missing rather than making it up.

Customer service

It handles repetitive questions. When a person is needed, it offers the customer to leave their details: your team receives the request by email.

Sales and prospects

It presents your offers from your content and, with their consent, collects the details of prospects who want a call back. The request arrives summarised.

Team follow-up

Conversations, automatic summaries, statuses and internal notes in one place: everyone sees what was asked and what is left to handle.

How requests are collected is explained on the page chatbot lead capture.

Fits every company size

Solo and very small businesses

Automate answers to frequent questions and focus your time on high-value customers.

Small and medium businesses

Free your support team from repetitive tickets and scale processing capacity without hiring.

Mid-market and large accounts

Roll out several multichannel chatbots from a single account, with an allowed-domains list, two-factor authentication and on-demand data export.

Why choose Chatyx?

How Chatyx compares to leading solutions for a business chatbot.

CriteriaChatyxHubSpot ChatbotIn-house build
Starting priceFrom €0Included then $20+/moHeavy dev effort
No-code Yes Yes No
Primary database locationParis (Supabase)Check selected regionDepends on hosting
WhatsApp and Telegram included YesPaid add-onTo build
French-speaking support YesLimitedInternal

For your customer service

A Chatyx customer service chatbot handles repetitive questions, qualifies requests and hands off to the right person what requires human intervention. Your agents process fewer tickets but better-prepared cases.

Discover the WhatsApp chatbot

Industry-specific demos

Test a live chatbot designed for your sector.

Real Estate ChatbotPharmacy ChatbotE-commerce Chatbot

Frequently asked questions

What is a business chatbot and what is it for?
A business chatbot is a virtual assistant that automates answers to questions from your customers, prospects or staff. It qualifies incoming requests, frees your team from repetitive tasks and stays available 24/7 on your website, WhatsApp or Telegram.
What are the benefits of a chatbot for customer service?
A customer service chatbot cuts response time, handles many conversations in parallel, lowers cost per contact and improves satisfaction through instant availability. Your human agents focus on high-value cases.
How much does a chatbot cost for an SMB?
Chatyx has a free plan for testing with no commitment (1 chatbot, 250,000 message tokens). Paid plans range from $21 a month (Starter, 2 chatbots) to $162 a month (Enterprise), with no setup or development fees; annual billing lowers the monthly price. On WhatsApp, Meta also charges for delivered messages under its own rate card.
How does an AI chatbot improve customer service 24/7?
The chatbot instantly answers frequent questions, points customers to the right information and captures requests outside business hours. Customers get a reply at any time, and your team picks up qualified conversations the next day.
What is the best chatbot for a business?
No chatbot is the best for every business: the right choice depends on your channels, your content, your budget and your data requirements. Chatyx is a no-code AI chatbot published in France for small and mid-sized businesses. It answers from your web pages and documents, runs on your website, WhatsApp and Telegram, and emails you contact requests. A free plan lets you test it. It has no native CRM connector and does not replace a ticketing tool.
Does a chatbot replace a human agent?
No. The chatbot handles repetitive questions and initial qualification. When a person is needed, it offers the visitor to leave their contact details: your team receives the request by email, finds the conversation in the dashboard and follows up. It complements your team and makes them more efficient.
How do you choose a customer service chatbot in France?
Check five things: where data is processed, which sources the chatbot can read, the channels your customers write on, what happens when a person is needed, and the cost at your real volume. For Chatyx: the primary database is in Supabase’s Paris region, but AI and messaging providers are also involved; it reads web pages, sitemaps and PDF, DOCX, TXT, XLSX and CSV files; it answers on your website, WhatsApp and Telegram; when a person is needed, it collects the visitor’s contact details and emails them to you, with no live chat between an agent and the visitor; every plan, the free one included, sets a token quota.

Ready to equip your business?

Create your business chatbot for free and deploy it in minutes.

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Your next practical step

Install the Chatyx chatbot on WordPress