Contact
Tell us about your project in writing.
Have a question before choosing Chatyx, a setup issue or a specific requirement? Describe your situation by email or using the form below.
Projects, demos and support
Email support@chatyx.fr. You can start the conversation without booking an appointment. For a demo, include your business activity and the scenario you would like to explore.
- Your website and business activity: real estate, retail or services.
- Your intended channel: website, WhatsApp or Telegram.
- The questions to address and the sources already available.
For a technical issue, include the steps, expected result and error message. Do not send passwords, API keys or your customers’ personal data.
A request about your data
For access, correction or deletion requests, use privacy@chatyx.fr. Identify the relevant account or chatbot without sending an identity document upfront. If you used another business’s chatbot, also identify the website or channel where the conversation took place.
Prepare your first test
You can try the public demos and read the guides before contacting us. Pricing explains allowances and connected-service fees, helping you define your requirements from the first exchange.
Contact us
Have a question? Don't hesitate to reach out