Plans and usage
Choose your Chatyx plan
Start with one chatbot and a few sources. Then choose a plan based on the number of chatbots, document volume and expected conversations.
Pricing
Start for free and scale as you grow
Essential for freelancers and micro-businesses. 3,000,000 message tokens/month (~200 AI messages).
$21/ month
- 2 chatbots
- 5 data sources
- 3,000,000 message tokens / month
- 500,000 storage tokens / month
- 1 GB file uploads
- Email support
- Monthly billing
The SMB bundle to manage multiple channels and scale up. 9,000,000 message tokens/month (~600 AI messages).
$43/ month
- 5 chatbots
- 20 data sources
- 9,000,000 message tokens / month
- 2,500,000 storage tokens / month
- 5 GB file uploads
- Fast mode
- Priority email support
- Monthly billing
Built for scale-ups: high volumes and advanced connectivity. 30,000,000 message tokens/month (~2,000 AI messages).
$87/ month
- 10 chatbots
- 100 data sources
- 30,000,000 message tokens / month
- 10,000,000 storage tokens / month
- 20 GB file uploads
- Fast mode
- Priority email support
- Monthly billing
Large quotas + 24/7 VIP support for large organizations. 80,000,000 message tokens/month (~5,300 AI messages).
$162/ month
- 100 chatbots
- 5,000 data sources
- 80,000,000 message tokens / month
- 30,000,000 storage tokens / month
- 100 GB file uploads
- Fast mode
- 24 / 7 VIP support
- Monthly billing
- 1 chatbot
- 1 data source
- 250,000 message tokens
- 10,000 storage tokens
- 100 MB storage
Message estimates assume 15,000 tokens per AI message. Actual usage depends on exchanges and context. Any fees for connected services are separate.
The displayed price and the amount charged
With monthly billing, the displayed price is charged each month. With annual billing, the monthly price is an equivalent: the stated annual total is charged in one payment. Paid-plan token allowances remain expressed per month.
Prices are shown in US dollars. The payment summary specifies the currency, applicable taxes and any discounts before confirmation. Subscription starts from your Chatyx account.
Three units to understand your usage
- Message tokens
- These measure the text processed for exchanges: the question, context used and answer. A long message or a reply using extensive source material can consume more.
- Storage tokens
- These relate to processing content added to the knowledge base. They are separate from file size and conversation usage.
- File storage
- Measured in MB or GB, this is the space occupied by uploaded files. Source count, file storage and token allowances are different limits.
Compare all five plans
On small screens, scroll the table horizontally. These are plan allowances, not an extra allocation for every channel.
| Limit | Free | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Chatbots | 1 | 2 | 5 | 10 | 100 |
| Data sources | 1 | 5 | 20 | 100 | 5,000 |
| Message tokens | 250,000 | 3,000,000 | 9,000,000 | 30,000,000 | 80,000,000 |
| Storage tokens | 10,000 | 500,000 | 2,500,000 | 10,000,000 | 30,000,000 |
| File storage | 100 MB | 1 GB | 5 GB | 20 GB | 100 GB |
The free plan provides a trial allocation. The token allowances above are monthly for paid plans. Check your dashboard for your account limits and usage.
How many messages does that represent?
The card estimates assume 15,000 tokens per AI message, close to the usage measured on an agency chatbot (the prompt and context are re-read at each step of the answer): 3,000,000 tokens therefore represent about 200 messages. This is a guide, not a guaranteed message count. Exchange length and the context used affect consumption.
The calculator below refines the estimate based on your documents and conversations. Compare the result with actual usage during your trial.
Allow for connected services
Your Chatyx subscription covers its allowances. It does not replace your store or hosting subscription, or any fees charged by connected platforms.
WhatsApp Business Platform may charge for certain delivered messages depending on their category and the recipient’s country. Check Meta’s current rate card for your use case.
View official Meta pricingToken Calculator
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Before you choose
Can I try Chatyx before subscribing?
Yes. Create an account to use the free plan or start with the website demos. Test your own questions and sources to estimate the usage your business needs.
Does annual billing give me twelve times the quota immediately?
No. Annual billing describes the payment schedule. The displayed monthly allowances do not become a single annual credit to spend at once.
What happens when I reach a limit?
Check your limits and renewal date in your account. An operation may be blocked when it exceeds a quota. You can reduce the sources used or choose a suitable plan; unlimited answers are not included.
How do I manage or cancel my subscription?
Manage your subscription from your Chatyx account and the billing portal. Check your plan’s terms and the refund policy, especially for an annual payment.